No, you choose how your information is used and shared with others. We do not share your individual-level information with any third party. We do not provide your information or results to employers or health insurance companies. For more details about our privacy policy, please click here.
While laws and regulations vary with regard to how long medical records must be stored by state, our intention is to have the records stored to meet regulatory requirements where applicable by state.
Please reach out to us at support@imaware.health if you have further questions on this topic.
No, you own your health data and we will never share your information without consent. We do not share your individual-level information with any third party. We do not provide your information or results to employers or health insurance companies.
We may reach out to you from time to time to see if you would be interested in supporting research projects, but these are on a positive opt-in basis only.For more details about our privacy policy, please click here.
Yes, your imaware™ account is secure. We have built leading-edge encryption and security features, and our digital health platform is HIPAA compliant. For more details about our privacy policy, please click here.
You will receive your results through the imaware™ digital platform. When your results are ready, you’ll receive an email notifying you. You can then login and view your results by logging into the patient portal at https://portal.imaware.health/. Your digital results are also readily available to be downloaded as a PDF.
The kit itself is good for 6 months, so you should use it within that time frame.
Once drawn, the sample is temperature stable for 14 days, but we recommend you draw your sample and return in mail on the same day.
Yes, we have designed multilayer packaging and our collection devices help the sample remain stable at ambient temperatures for up to 14 days. We also inspect the sample to make sure it’s fine before testing to ensure accurate results.
We have tested our sample stability to 110 degrees Fahrenheit with no degradation. We would recommend you drop your package off to the brick and mortar USPS location instead of a blue box if the temperature that day is over 90 degrees.
Yes. The kit itself is good for 6 months, so you can order it early but you should use it within that time frame.
Once drawn, the sample is temperature stable for 14 days, but we recommend you draw your sample and return in mail on the same day.
Your kit will be shipped in a discreet, unmarked box via USPS to protect your privacy. You will be notified via e-mail once your kit has shipped.